PagerDuty vs Pingdom
PagerDuty and Pingdom are both uptime & monitoring tools. PagerDuty is aimed at developers and enterprise, while Pingdom is aimed at small businesses. Pingdom costs less, from $18/mo versus $25/mo for PagerDuty. Only PagerDuty has a free plan.
On-call scheduling, alerting and incident response for ops teams
Uptime and page speed monitoring
| Pricing | Freemium · $25 | Paid · $18 |
| Starting price | $25/mo | $18/mo |
| Free plan | Yes | No |
| Free trial | 14 days | 30 days |
| Built for | Developers, Enterprise, Small businesses | Small businesses |
| Platforms | web, ios, android | web |
| Country | US · 2009 | SE · 2007 |
| Rating | — | — |
Choose PagerDuty if
Engineering and IT operations teams that run critical production services and need proven on-call paging and incident coordination.
- Highly reliable paging, the industry reference for on-call
- Largest integration catalogue among incident tools
- Free plan is enough for very small teams
Look elsewhere if: Small teams wanting cheap, bundled uptime monitoring and paging (Better Stack, Grafana Cloud IRM).
Choose Pingdom if
Businesses wanting established uptime and speed monitoring.
- Reliable and established
- RUM available
- Simple setup
Look elsewhere if: Teams wanting all-in-one incident tooling (Better Stack).
PagerDuty vs Pingdom pricing
PagerDuty
- Free$0Up to 5 users, 1 schedule, 100 SMS/phone alerts a month
- Professional$25/user/mo$21/user/mo billed annually; post-incident reviews
- Starter (Platform)$2,800/yr10 seats, 5,000 events, 1,000 AI actions; billed upfront
- Essential (Platform)$12,000/yr20 seats, 40,000 events, 4,000 AI actions
- Plus (Platform)$48,000/yr50 seats, 150,000 events, 16,000 AI actions
Pingdom
- Synthetic Monitoring$18/mo$16.50/mo billed annually; 10 uptime, 1 advanced check
- Real User Monitoring$18/mo$16.50/mo billed annually; 100,000 pageviews
- Enterprise RUMCustom500K to 5M+ pageviews/mo
PagerDuty · Key features
- On-call schedules, overrides and multi-level escalation policies
- Alert routing, grouping and deduplication from 700+ integrations
- Push, SMS, phone and email notifications with mobile acknowledgement
- Incident channels and actions inside Slack and Microsoft Teams
- Post-incident reviews and operational analytics
- AIOps add-on for event correlation and noise reduction
Cons
- Costs rise fast with AIOps, status pages and automation add-ons
- Packaging and plan names change often, making comparisons hard
- Platform tiers require annual upfront payment
Pingdom · Key features
- Uptime monitoring from global locations
- Transaction monitoring
- Page speed tests
- Real user monitoring
- Alerting integrations
- Public status pages
Cons
- Pricier than modern alternatives
- Dated UI
- Limited incident management
PagerDuty vs Pingdom: FAQ
Which is cheaper, PagerDuty or Pingdom?
Pingdom starts at $18/mo and PagerDuty at $25/mo. Both prices are checked on the vendors' own pricing pages.
Do PagerDuty and Pingdom have a free plan?
PagerDuty has a free plan. Pingdom has no free plan, a 30-day free trial.