Happy Valley

Intro.js vs WalkMe

Intro.js and WalkMe are both product adoption & onboarding tools. Intro.js is aimed at developers, while WalkMe is aimed at enterprise. Only Intro.js has a free plan.

Intro.js

Lightweight open-source product tours

WalkMe

SAP-owned digital adoption platform for enterprise software rollouts

PricingOpen sourcePaid
Starting priceNot publishedNot published
Free planYesNo
Free trial——
Built forDevelopersEnterprise
Platformswebweb, windows
CountryUS · 2013IL · 2011
Rating——

Choose Intro.js if

Developers wanting simple tours.

  • Tiny and simple
  • One-time license
  • Developer control

Look elsewhere if: Non-technical teams.

Choose WalkMe if

Large enterprises, especially SAP customers, that need to drive adoption of complex internal software at scale.

  • Deep coverage of major enterprise apps, including SAP GUI
  • Strong analytics on how employees really use software
  • Backed by SAP, with long-term roadmap security

Look elsewhere if: Startups and SaaS teams that only need product tours and onboarding checklists (Appcues, UserGuiding, Userpilot).

Intro.js vs WalkMe pricing

Intro.js

  • Free (AGPL)$0Open-source, personal and non-commercial sites
  • Starter$9.99One-time lifetime licence; 1 project, no support
  • Business$49.99One-time; 5 projects, 1 month support, 1 custom theme
  • Premium$299.99One-time; unlimited projects, 6 months priority support

WalkMe

  • For employeesCustomQuote only; Discovery, workflow automation, SAP GUI
  • For customersCustomQuote only; guidance and analytics for customer apps

Intro.js · Key features

  • Step tours
  • Hints
  • Lightweight
  • Framework wrappers
  • Customizable themes
  • Open source

Cons

  • Code required
  • No analytics
  • Limited features

WalkMe · Key features

  • No-code editor for walk-throughs, tooltips, launchers and task lists
  • DeepUI element detection that survives application UI changes
  • Adoption, workflow and form analytics across enterprise apps
  • Discovery and license optimization to find unused software seats
  • WalkMe AI with pinned, proactive and on-demand assistance
  • Action Bar that brings guidance into every application

Cons

  • Quote-only pricing that is high for mid-sized companies
  • Implementation often needs dedicated builders or consultants
  • Steep learning curve for the editor and rules engine

Intro.js vs WalkMe: FAQ

Do Intro.js and WalkMe have a free plan?

Intro.js has a free plan. WalkMe has no free plan.

Not sure yet?