Happy Valley

Intro.js vs Pendo

Intro.js and Pendo are both product adoption & onboarding tools. Intro.js is aimed at developers, while Pendo is aimed at enterprise. Both have a free plan.

Intro.js

Lightweight open-source product tours

Pendo

Product analytics, guides and feedback in one

PricingOpen sourceFreemium
Starting priceNot publishedNot published
Free planYesYes
Free trial——
Built forDevelopersEnterprise
Platformswebweb, ios, android
CountryUS · 2013US · 2013
Rating——

Choose Intro.js if

Developers wanting simple tours.

  • Tiny and simple
  • One-time license
  • Developer control

Look elsewhere if: Non-technical teams.

Choose Pendo if

Mid-market and enterprise product organizations.

  • Analytics and guidance in one
  • Retroactive data capture
  • Enterprise-ready

Look elsewhere if: Startups wanting simple onboarding (UserGuiding, Appcues).

Intro.js vs Pendo pricing

Intro.js

  • Free (AGPL)$0Open-source, personal and non-commercial sites
  • Starter$9.99One-time lifetime licence; 1 project, no support
  • Business$49.99One-time; 5 projects, 1 month support, 1 custom theme
  • Premium$299.99One-time; unlimited projects, 6 months priority support

Pendo

  • Free$0Up to 500 MAU, analytics and in-app guides
  • BaseCustomProduct analytics, in-app guides, custom MAU
  • CoreCustomAdds session replay
  • UltimateCustomAdds NPS/surveys, Orchestrate, Listen, Data Sync

Intro.js · Key features

  • Step tours
  • Hints
  • Lightweight
  • Framework wrappers
  • Customizable themes
  • Open source

Cons

  • Code required
  • No analytics
  • Limited features

Pendo · Key features

  • Retroactive product analytics without tagging
  • In-app guides and resource center
  • Session replay
  • NPS and feedback collection
  • Product roadmaps
  • AI insights

Cons

  • Expensive at scale
  • Complex to administer
  • UI can be dense

Intro.js vs Pendo: FAQ

Do Intro.js and Pendo have a free plan?

Yes, both Intro.js and Pendo have a free plan; paid plans add more usage and features.

Not sure yet?