Guild vs Higher Logic Vanilla
Guild and Higher Logic Vanilla are both community platforms tools aimed at enterprise and small businesses.
Guild
Professional community platform, closed in October 2024
Higher Logic Vanilla
Customer community and support forum software for B2B and B2C brands
| Pricing | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | No | No |
| Free trial | — | — |
| Built for | Enterprise, Small businesses | Enterprise, Small businesses |
| Platforms | web, ios, android | web |
| Country | GB · 2017 | US · 2009 |
| Rating | — | — |
Choose Guild if
Nobody; the product no longer exists.
- Professional focus
- Privacy
- No ads
Look elsewhere if: Any community; pick Circle, Bettermode or Slack instead.
Choose Higher Logic Vanilla if
Mid-sized and large brands that want a customizable, branded support community combined with Q&A and knowledge bases.
- Mature platform with over 15 years of forum development
- Combines community, Q&A and knowledge base in one product
- Unlimited page views and API calls on every package
Look elsewhere if: Small creator or course communities on a tight budget (Circle, Bettermode, Discourse).
Guild vs Higher Logic Vanilla pricing
Guild
Higher Logic Vanilla
- CorporateCustomUnlimited page views, 2 SSO connections, 4 knowledge bases
- EnterpriseCustom3 SSO connections, unlimited automation rules, 8 knowledge bases
- Enterprise PlusCustomCustom SSO, unlimited automations, 20 knowledge bases
Guild · Key features
- Professional groups (historical)
- Messaging (historical)
- Events (historical)
- Member profiles (historical)
- Moderation (historical)
- Ad-free (historical)
Cons
- Service closed on October 1, 2024
- No longer available to new or existing users
- Communities had to migrate elsewhere
Higher Logic Vanilla · Key features
- Discussions and Q&A with accepted answers for peer-to-peer support
- Knowledge bases and help documentation inside the community
- Federated search across community posts and documentation
- Ideation, voting and polls for product feedback
- Gamification with badges, points, ranks and leaderboards
- Drag-and-drop layout editor, widget library and theming
Cons
- No public pricing and a high entry cost for small teams
- Packages limit SSO connections and knowledge bases
- No free trial for evaluating on your own
Guild vs Higher Logic Vanilla: FAQ
Do Guild and Higher Logic Vanilla have a free plan?
Guild has no free plan. Higher Logic Vanilla has no free plan.