Happy Valley

Glean vs Writer

Glean and Writer are both AI assistants tools. Glean is aimed at enterprise, while Writer is aimed at enterprise and small businesses.

Glean

Enterprise AI search and assistant across all your company apps

Writer

Enterprise AI agent platform built on its own Palmyra models

PricingPaidPaid · $39
Starting priceNot published$39/mo
Free planNoNo
Free trial—14 days
Built forEnterpriseEnterprise, Small businesses
Platformswebweb
CountryUS · 2019US · 2020
Rating——

Choose Glean if

Large companies with knowledge spread across dozens of SaaS tools that need permission-safe AI search and assistants.

  • Among the most mature permission-aware enterprise search products
  • Very broad connector library including code and ticketing tools
  • Model-agnostic, so companies are not tied to one AI vendor

Look elsewhere if: Small teams or firms already standardized on one suite's AI (Microsoft 365 Copilot, ChatGPT Enterprise or Notion AI are simpler).

Choose Writer if

Large and regulated enterprises that want AI agents, brand control and governance from a vendor that owns its models.

  • Own Palmyra models give more control over cost and data handling
  • Strong governance and admin features for regulated industries
  • Brand voice enforcement suits large marketing and comms teams

Look elsewhere if: Freelancers and small teams that only need a general AI assistant or grammar help (ChatGPT, Grammarly, Jasper).

Glean vs Writer pricing

Glean

  • EnterpriseCustom quoteSales-led, seat-based; Search, Assistant and Agents via demo

Writer

  • Starter$39/seat/mo$29 billed annually; up to 5 users, 5 playbooks, 3 connectors
  • EnterpriseCustomUnlimited playbooks and free Lite users, full Knowledge Graph
  • AI Studio APIUsage-basedPalmyra X6: $2 in / $8 out per 1M tokens

Glean · Key features

  • Permission-aware enterprise search across 275+ connected apps
  • Glean Assistant answers questions with citations to company sources
  • Glean Agents that automate multi-step tasks from plain-language instructions
  • Enterprise Graph mapping people, content, projects and activity
  • Near real-time permission sync so users only see what they may access
  • Model routing across 40+ open and frontier models

Cons

  • No public pricing and no self-serve trial
  • Priced for enterprises; reported seat minimums put off small firms
  • Answer quality depends on tidy permissions and content in sources

Writer · Key features

  • WRITER Agent combining chat and multi-step automation in one interface
  • Playbooks that turn repeatable work into reusable automated workflows
  • Scheduled routines that run playbooks on a timetable
  • Knowledge Graph for grounded answers over company documents
  • Brand voice and style profiles applied to all generated content
  • Connectors to Google Drive, SharePoint and other business tools

Cons

  • No prices published on the official plans page
  • Starter caps at 5 users, 5 playbooks and 3 connectors
  • Expensive compared with ChatGPT or Claude team plans for small teams

Glean vs Writer: FAQ

Do Glean and Writer have a free plan?

Glean has no free plan. Writer has no free plan, a 14-day free trial.

Which is better for small businesses, Glean or Writer?

Writer lists small businesses as a core audience, while Glean is aimed more at enterprise.

Not sure yet?