Happy Valley

Front vs Loomio

Front and Loomio are both team communication tools. Front is aimed at small businesses and enterprise, while Loomio is aimed at small businesses. Front costs less, from $35/mo versus $39/mo for Loomio.

Front

Shared inbox for customer-facing teams

Loomio

Async decision-making for groups

PricingPaid · $35Paid · $39
Starting price$35/mo$39/mo
Free planNoNo
Free trial14 days14 days
Built forSmall businesses, EnterpriseSmall businesses
Platformsweb, macos, windows, ios, androidweb
CountryFR · 2013NZ · 2012
Rating——

Choose Front if

Email-heavy, collaborative customer teams in B2B and services.

  • Natural for teams living in email
  • Excellent collaboration features
  • Omnichannel without a ticket mindset

Look elsewhere if: High-volume consumer support (Zendesk, Freshdesk) or small teams on a budget (Help Scout).

Choose Loomio if

Groups needing collective decision-making.

  • Clear decisions
  • Inclusive participation
  • Nonprofit-friendly

Look elsewhere if: General team chat.

Front vs Loomio pricing

Front

  • Starter$35/seat/mo$25 billed annually; up to 10 seats
  • Professional$85/seat/mo$65 billed annually; up to 50 seats, omnichannel
  • Enterprise$105/seat/moAnnual billing only; advanced AI tools

Loomio

  • Starter$39/mo$399/yr; 1 group up to 30 people; nonprofit $29/mo
  • Pro$99/mo$999/yr; up to 3,000 members, subgroups; nonprofit $49/mo
  • Private LoomioCustomDedicated hosting, SSO, custom branding

Front · Key features

  • Shared and personal inboxes in one email-like interface
  • Internal comments, assignments and collision detection
  • Rules, SLAs and workload balancing
  • Front AI for drafts, summaries and tagging
  • Knowledge base, chat widget and customer profiles
  • Analytics and CRM integrations

Cons

  • Expensive per seat
  • Starter plan limited to 10 seats
  • Ticket-style reporting is weaker than Zendesk

Loomio · Key features

  • Structured proposals
  • Polls and voting methods
  • Discussion threads
  • Outcome records
  • Integrations
  • Email participation

Cons

  • Niche
  • Requires facilitation
  • Fewer integrations

Front vs Loomio: FAQ

Which is cheaper, Front or Loomio?

Front starts at $35/mo and Loomio at $39/mo. Both prices are checked on the vendors' own pricing pages.

Do Front and Loomio have a free plan?

Front has no free plan, a 14-day free trial. Loomio has no free plan, a 14-day free trial.

Not sure yet?