Happy Valley

Front vs Google Meet

Front and Google Meet are both team communication tools aimed at small businesses and enterprise. Google Meet costs less, from $8.40/mo versus $35/mo for Front. Only Google Meet has a free plan.

Front

Shared inbox for customer-facing teams

Google Meet

Video calls inside Google Workspace

PricingPaid · $35Freemium · $8
Starting price$35/mo$8.40/mo
Free planNoYes
Free trial14 days14 days
Built forSmall businesses, EnterpriseSmall businesses, Enterprise
Platformsweb, macos, windows, ios, androidweb, ios, android
CountryFR · 2013US · 2017
Rating——

Choose Front if

Email-heavy, collaborative customer teams in B2B and services.

  • Natural for teams living in email
  • Excellent collaboration features
  • Omnichannel without a ticket mindset

Look elsewhere if: High-volume consumer support (Zendesk, Freshdesk) or small teams on a budget (Help Scout).

Choose Google Meet if

Google Workspace organizations.

  • No downloads
  • Included with Workspace
  • Reliable

Look elsewhere if: Large webinars (Zoom).

Front vs Google Meet pricing

Front

  • Starter$35/seat/mo$25 billed annually; up to 10 seats
  • Professional$85/seat/mo$65 billed annually; up to 50 seats, omnichannel
  • Enterprise$105/seat/moAnnual billing only; advanced AI tools

Google Meet

  • Free$0Personal account; group calls up to 60 min
  • Business Starter$8.40/user/mo$7 with annual plan; 100 participants
  • Business Standard$16.80/user/mo$14 with annual plan; 150 participants, recording
  • Business Plus$26.40/user/mo$22 with annual plan; 500 participants
  • EnterpriseCustom1,000 participants

Front · Key features

  • Shared and personal inboxes in one email-like interface
  • Internal comments, assignments and collision detection
  • Rules, SLAs and workload balancing
  • Front AI for drafts, summaries and tagging
  • Knowledge base, chat widget and customer profiles
  • Analytics and CRM integrations

Cons

  • Expensive per seat
  • Starter plan limited to 10 seats
  • Ticket-style reporting is weaker than Zendesk

Google Meet · Key features

  • Browser-based meetings
  • Calendar and Gmail integration
  • Live captions and translation
  • Breakouts, polls, Q&A
  • Recordings
  • Gemini notes

Cons

  • Free 60-min limit for groups
  • Fewer features than Zoom
  • Recording on higher tiers

Front vs Google Meet: FAQ

Which is cheaper, Front or Google Meet?

Google Meet starts at $8.40/mo and Front at $35/mo. Both prices are checked on the vendors' own pricing pages.

Do Front and Google Meet have a free plan?

Front has no free plan, a 14-day free trial. Google Meet has a free plan.

Not sure yet?