Happy Valley

Featurebase vs Formbricks

Featurebase and Formbricks are both customer feedback & roadmaps tools. Featurebase is aimed at small businesses, while Formbricks is aimed at developers and small businesses. Featurebase costs less, from $29/mo versus $74/mo for Formbricks. Both have a free plan.

Featurebase

Feedback, changelog and help center in one

Formbricks

Open-source in-app surveys

PricingFreemium · $29Open source · $74
Starting price$29/mo$74/mo
Free planYesYes
Free trial——
Built forSmall businessesDevelopers, Small businesses
Platformswebweb
CountryEE · 2021DE · 2022
Rating——

Choose Featurebase if

SaaS startups wanting feedback, roadmap, changelog and help center together.

  • More features per dollar than Canny
  • Generous free plan
  • Help center included alongside feedback tools

Look elsewhere if: Enterprises needing Productboard-level product strategy tooling.

Choose Formbricks if

Product teams wanting privacy-friendly in-app surveys.

  • Open source
  • Privacy-first
  • In-app focus

Look elsewhere if: Marketing quizzes (Typeform).

Featurebase vs Formbricks pricing

Featurebase

  • Free$01 seat, live chat, no AI
  • Growth$29/seat/moBilled yearly; +$0.49 per AI resolution, API
  • Professional$59/seat/moBilled yearly; 20 free Lite seats, SLAs
  • Enterprise$99/seat/moBilled yearly; SSO, multi-brand, 50 Lite seats

Formbricks

  • Self-hosted$0Open-source self-hosting (see docs)
  • Hobby$01 workspace, 250 responses/mo
  • Pro$74/mo3 workspaces, 2,000 responses/mo, unlimited seats
  • Scale$325/mo5 workspaces, 5,000 responses/mo, roles; 2 months free yearly

Featurebase · Key features

  • Feedback boards with voting
  • Public roadmap and changelog
  • In-app surveys and NPS
  • Help center / knowledge base
  • Revenue-weighted prioritization via Stripe
  • Integrations with support and dev tools

Cons

  • Younger product
  • Fewer enterprise references
  • Some integrations less deep than Canny

Formbricks · Key features

  • In-app targeted surveys
  • Link surveys
  • Mobile SDKs
  • Targeting by attributes
  • Analytics
  • Self-hosting

Cons

  • Younger
  • Fewer templates
  • Self-hosting upkeep

Featurebase vs Formbricks: FAQ

Which is cheaper, Featurebase or Formbricks?

Featurebase starts at $29/mo and Formbricks at $74/mo. Both prices are checked on the vendors' own pricing pages.

Do Featurebase and Formbricks have a free plan?

Yes, both Featurebase and Formbricks have a free plan; paid plans add more usage and features.

Not sure yet?