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Datadog vs PagerDuty

Datadog and PagerDuty are both uptime & monitoring tools. Datadog is aimed at enterprise and developers, while PagerDuty is aimed at developers and enterprise. Datadog costs less, from $18/mo versus $25/mo for PagerDuty. Both have a free plan.

Datadog

Cloud monitoring and security platform

PagerDuty

On-call scheduling, alerting and incident response for ops teams

PricingFreemium · $18Freemium · $25
Starting price$18/mo$25/mo
Free planYesYes
Free trial14 days14 days
Built forEnterprise, DevelopersDevelopers, Enterprise, Small businesses
Platformswebweb, ios, android
CountryUS · 2010US · 2009
Rating——

Choose Datadog if

Scale-ups and enterprises running complex cloud infrastructure with budget for observability.

  • Broadest observability coverage in one tool
  • Excellent dashboards and correlation
  • 900+ integrations

Look elsewhere if: Startups and small teams (Grafana Cloud free, Better Stack, Sentry).

Choose PagerDuty if

Engineering and IT operations teams that run critical production services and need proven on-call paging and incident coordination.

  • Highly reliable paging, the industry reference for on-call
  • Largest integration catalogue among incident tools
  • Free plan is enough for very small teams

Look elsewhere if: Small teams wanting cheap, bundled uptime monitoring and paging (Better Stack, Grafana Cloud IRM).

Datadog vs PagerDuty pricing

Datadog

  • Free$0Up to 5 hosts, 1-day metric retention
  • Infrastructure Pro$18/host/moOn-demand; $15 billed annually
  • Infrastructure Enterprise$27/host/moOn-demand; $23 billed annually
  • APM$36/host/moOn-demand; $31 billed annually with Infrastructure
  • Log Management$0.10/GB ingestedIngest only; indexing billed separately

PagerDuty

  • Free$0Up to 5 users, 1 schedule, 100 SMS/phone alerts a month
  • Professional$25/user/mo$21/user/mo billed annually; post-incident reviews
  • Starter (Platform)$2,800/yr10 seats, 5,000 events, 1,000 AI actions; billed upfront
  • Essential (Platform)$12,000/yr20 seats, 40,000 events, 4,000 AI actions
  • Plus (Platform)$48,000/yr50 seats, 150,000 events, 16,000 AI actions

Datadog · Key features

  • Infrastructure metrics and host maps
  • APM, distributed tracing and continuous profiler
  • Log management with pipelines and archives
  • RUM, session replay and synthetic monitoring
  • Security monitoring and cloud SIEM
  • Incident management and Bits AI

Cons

  • Expensive and complex pricing
  • Costs grow with hosts and log volume
  • Easy to overspend on custom metrics

PagerDuty · Key features

  • On-call schedules, overrides and multi-level escalation policies
  • Alert routing, grouping and deduplication from 700+ integrations
  • Push, SMS, phone and email notifications with mobile acknowledgement
  • Incident channels and actions inside Slack and Microsoft Teams
  • Post-incident reviews and operational analytics
  • AIOps add-on for event correlation and noise reduction

Cons

  • Costs rise fast with AIOps, status pages and automation add-ons
  • Packaging and plan names change often, making comparisons hard
  • Platform tiers require annual upfront payment

Datadog vs PagerDuty: FAQ

Which is cheaper, Datadog or PagerDuty?

Datadog starts at $18/mo and PagerDuty at $25/mo. Both prices are checked on the vendors' own pricing pages.

Do Datadog and PagerDuty have a free plan?

Yes, both Datadog and PagerDuty have a free plan; paid plans add more usage and features.

Which is better for small businesses, Datadog or PagerDuty?

PagerDuty lists small businesses as a core audience, while Datadog is aimed more at enterprise and developers.

Not sure yet?