Chatfuel vs Manychat
Chatfuel and Manychat are both chatbots & AI agents tools. Chatfuel is aimed at small businesses and agencies, while Manychat is aimed at creators and E-commerce. Chatfuel costs less, from $18/mo versus $39/mo for Manychat. Only Manychat has a free plan.
No-code AI chatbot builder for WhatsApp, Instagram and Facebook
Instagram, WhatsApp and Messenger automation
| Pricing | Paid · $18 | Freemium · $39 |
| Starting price | $18/mo | $39/mo |
| Free plan | No | Yes |
| Free trial | — | — |
| Built for | Small businesses, Agencies, E-commerce, Creators | Creators, E-commerce |
| Platforms | web | web, ios, android |
| Country | US · 2015 | US · 2015 |
| Rating | — | — |
Choose Chatfuel if
Small businesses, ecommerce brands and agencies that sell through WhatsApp, Instagram and Facebook and want an AI agent tied to ad performance.
- Official Meta partner with stable WhatsApp API access
- Unlimited contacts and messages on paid plans
- Option to bring your own OpenAI key to avoid AI limits
Look elsewhere if: Teams needing website-first live chat and helpdesk or highly custom AI agents (Tidio, Intercom, Voiceflow).
Choose Manychat if
Creators and e-commerce brands growing through social DMs.
- Proven growth tactic for creators
- Visual flow builder
- Multi-channel social messaging
Look elsewhere if: Website chat support (Crisp, Intercom).
Chatfuel vs Manychat pricing
Chatfuel
- Business$18/moBilled yearly ($216/yr); $20 AI credits per month
- Agency S$90/moBilled yearly ($1,080/yr); 3 client businesses
Manychat
- Free$025 active contacts/mo, basic automations
- Pro$39/mo$29/mo billed annually; 2,500 active contacts, $0.05 per extra
- EliteCustomContact sales
Chatfuel · Key features
- AI agent that answers FAQs and qualifies leads in chat
- Official WhatsApp Business API access with bulk campaigns
- Automatic replies to Instagram and Facebook post and Reels comments
- In-chat payment links and order confirmation
- Meeting booking with confirmations and reminders
- Built-in CRM, shared team inbox and lead scoring
Cons
- Meta's WhatsApp conversation fees are charged on top
- Monthly-billing prices are only shown in-app
- Bot pauses if the AI fair-use allowance runs out
Manychat · Key features
- Comment and story reply to DM automation
- Keyword triggers and flows
- Lead capture into email tools and sheets
- Broadcasts and sequences within policy
- AI replies and intent detection
- E-commerce integrations
Cons
- Bound by Meta platform rules
- Contact-based pricing grows
- Complex flows get messy
Chatfuel vs Manychat: FAQ
Which is cheaper, Chatfuel or Manychat?
Chatfuel starts at $18/mo and Manychat at $39/mo. Both prices are checked on the vendors' own pricing pages.
Do Chatfuel and Manychat have a free plan?
Chatfuel has no free plan. Manychat has a free plan.
Which is better for small businesses, Chatfuel or Manychat?
Chatfuel lists small businesses as a core audience, while Manychat is aimed more at creators and E-commerce.