Bettermode vs Heartbeat
Bettermode and Heartbeat are both community platforms tools. Bettermode is aimed at small businesses and enterprise, while Heartbeat is aimed at creators and small businesses. Heartbeat costs less, from $49/mo versus $199/mo for Bettermode.
Bettermode
Customer community platform (formerly Tribe)
Heartbeat
Community platform with chat, events and courses
| Pricing | Paid · $199 | Paid · $49 |
| Starting price | $199/mo | $49/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Built for | Small businesses, Enterprise | Creators, Small businesses |
| Platforms | web | web, ios, android |
| Country | CA · 2018 | US · 2020 |
| Rating | — | — |
Choose Bettermode if
SaaS customer communities.
- Customer community focus
- Embeddable
- Integrations
Look elsewhere if: Creator communities (Circle).
Choose Heartbeat if
Community builders wanting flexibility.
- Lightweight
- All-in-one
- Customizable
Look elsewhere if: Large enterprise communities.
Bettermode vs Heartbeat pricing
Bettermode
- Starter$199/mo$149 billed yearly; up to 10,000 members, 5 collaborators
- Growth$1,750/mo$1,500 billed yearly; 25,000 members, AI, API, webhooks
- PremiumCustom100,000+ members, SAML, 99.9% uptime SLA
Heartbeat
- Build$49/mo$40/mo billed annually; 350 members, 5% transaction fee
- Grow$149/mo$124/mo billed annually; 5,000 members, 2.5% fee
- Scale$849/mo$766/mo billed annually; unlimited members, 1.25% fee
Bettermode · Key features
- Branded community
- Discussions and Q&A
- Knowledge base
- Feedback and ideas
- Events
- Embeds and SSO
Cons
- Pricing tiers
- Setup
- Smaller than Khoros
Heartbeat · Key features
- Threads and chat
- Events
- Courses
- Documents
- Payments
- Custom branding
Cons
- Smaller ecosystem
- Mobile maturing
- Fewer integrations
Bettermode vs Heartbeat: FAQ
Which is cheaper, Bettermode or Heartbeat?
Heartbeat starts at $49/mo and Bettermode at $199/mo. Both prices are checked on the vendors' own pricing pages.
Do Bettermode and Heartbeat have a free plan?
Bettermode has no free plan, a 14-day free trial. Heartbeat has no free plan, a 14-day free trial.