Happy Valley

Better Stack vs PagerDuty

Better Stack and PagerDuty are both uptime & monitoring tools. Better Stack is aimed at developers, while PagerDuty is aimed at developers and enterprise. PagerDuty costs less, from $25/mo versus $30/mo for Better Stack. Both have a free plan.

Better Stack

Uptime, incident management and logs

PagerDuty

On-call scheduling, alerting and incident response for ops teams

PricingFreemium · $30Freemium · $25
Starting price$30/mo$25/mo
Free planYesYes
Free trial—14 days
Built forDevelopersDevelopers, Enterprise, Small businesses
Platformswebweb, ios, android
CountryCZ · 2021US · 2009
Rating——

Choose Better Stack if

Startups and small engineering teams who want monitoring, incidents and logs without three vendors.

  • Polished all-in-one for small and mid teams
  • Generous free plan
  • Fast checks and reliable alerting

Look elsewhere if: Large enterprises with complex observability needs (Datadog, Grafana Enterprise).

Choose PagerDuty if

Engineering and IT operations teams that run critical production services and need proven on-call paging and incident coordination.

  • Highly reliable paging, the industry reference for on-call
  • Largest integration catalogue among incident tools
  • Free plan is enough for very small teams

Look elsewhere if: Small teams wanting cheap, bundled uptime monitoring and paging (Better Stack, Grafana Cloud IRM).

Better Stack vs PagerDuty pricing

Better Stack

  • Free$010 monitors and heartbeats, 1 status page, 3 GB logs
  • Responder$34/mo$29/mo billed yearly; uptime + telemetry seat
  • Telemetry Nano$30/moEU region ($45 US); 40 GB logs/traces/metrics
  • Telemetry Micro$120/moEU region ($180 US); 160 GB each

PagerDuty

  • Free$0Up to 5 users, 1 schedule, 100 SMS/phone alerts a month
  • Professional$25/user/mo$21/user/mo billed annually; post-incident reviews
  • Starter (Platform)$2,800/yr10 seats, 5,000 events, 1,000 AI actions; billed upfront
  • Essential (Platform)$12,000/yr20 seats, 40,000 events, 4,000 AI actions
  • Plus (Platform)$48,000/yr50 seats, 150,000 events, 16,000 AI actions

Better Stack · Key features

  • Uptime, SSL, DNS and heartbeat monitors with fast intervals
  • Incident management with on-call rotations and escalations
  • Beautiful hosted status pages
  • Log management with SQL and live tail
  • Metrics, dashboards and OpenTelemetry support
  • Phone, SMS, Slack and Teams alerting

Cons

  • Not as deep as Datadog for APM
  • Usage pricing on logs needs monitoring
  • On-call features simpler than PagerDuty

PagerDuty · Key features

  • On-call schedules, overrides and multi-level escalation policies
  • Alert routing, grouping and deduplication from 700+ integrations
  • Push, SMS, phone and email notifications with mobile acknowledgement
  • Incident channels and actions inside Slack and Microsoft Teams
  • Post-incident reviews and operational analytics
  • AIOps add-on for event correlation and noise reduction

Cons

  • Costs rise fast with AIOps, status pages and automation add-ons
  • Packaging and plan names change often, making comparisons hard
  • Platform tiers require annual upfront payment

Better Stack vs PagerDuty: FAQ

Which is cheaper, Better Stack or PagerDuty?

PagerDuty starts at $25/mo and Better Stack at $30/mo. Both prices are checked on the vendors' own pricing pages.

Do Better Stack and PagerDuty have a free plan?

Yes, both Better Stack and PagerDuty have a free plan; paid plans add more usage and features.

Which is better for small businesses, Better Stack or PagerDuty?

PagerDuty lists small businesses as a core audience, while Better Stack is aimed more at developers.

Not sure yet?