Happy Valley

Basecamp vs Rocket.Chat

Basecamp and Rocket.Chat are both team communication tools. Basecamp is aimed at small businesses and agencies, while Rocket.Chat is aimed at enterprise and developers. Both have a free plan.

Basecamp

Opinionated, calm project management

Rocket.Chat

Open-source team chat and omnichannel

PricingFreemium · $25Open source
Starting price$25/moNot published
Free planYesYes
Free trial30 days—
Built forSmall businesses, AgenciesEnterprise, Developers
Platformsweb, ios, android, macos, windowsweb, macos, windows, ios, android
CountryUS · 2004BR · 2015
Rating——

Choose Basecamp if

Agencies and remote companies that value calm communication over detailed planning, especially at 30+ users on a flat plan.

  • Simple, consistent structure every project shares
  • Flat pricing with unlimited users from the Studio plan up
  • Promotes async, written communication

Look elsewhere if: Teams needing dependencies, resource planning or engineering workflows.

Choose Rocket.Chat if

Organizations wanting open-source chat plus omnichannel.

  • Open source
  • Omnichannel built in
  • Data control

Look elsewhere if: Teams wanting turnkey polish.

Basecamp vs Rocket.Chat pricing

Basecamp

  • Free$01 project, 1 GB storage, up to 5 users
  • Freelancer$25/mo3 active projects, 5 GB storage, up to 20 users
  • Studio$59/mo10 active projects, 25 GB storage, unlimited users
  • Pro$99/mo25 active projects, 100 GB storage, unlimited users
  • Unlimited$299/moBilled annually; unlimited projects and users, 45-day trial

Rocket.Chat

  • Community$0Free self-managed open source workspace
  • Starter$0Free premium features for up to 50 users (docs.rocket.chat)
  • CommercialCustomGet pricing from sales
  • GovernmentCustomCustom quote
  • DefenseCustomContact us

Basecamp · Key features

  • Message boards, to-dos, schedules, docs and files per project
  • Campfire real-time chat and Pings for DMs
  • Automatic check-ins (recurring questions)
  • Hill Charts and Lineup for progress and timelines
  • Card Table kanban and Timesheets
  • Client access with 'Clientside' visibility controls

Cons

  • No Gantt, dependencies or custom fields
  • Limited integrations; relies on Zapier
  • Active-project caps on lower plans force upgrades

Rocket.Chat · Key features

  • Team chat and video
  • Omnichannel customer service
  • Federation
  • Self-hosting
  • E2E encryption
  • Marketplace apps

Cons

  • UX less polished
  • Self-hosting upkeep
  • Fewer integrations

Basecamp vs Rocket.Chat: FAQ

Do Basecamp and Rocket.Chat have a free plan?

Yes, both Basecamp and Rocket.Chat have a free plan; paid plans add more usage and features.

Which is better for small businesses, Basecamp or Rocket.Chat?

Basecamp lists small businesses as a core audience, while Rocket.Chat is aimed more at enterprise and developers.

Not sure yet?